Important legal notice
These Terms are a website-ready legal framework and should be read together with any product-specific agreements, risk disclosures, fee schedules and applicable regulatory documents. Where mandatory law gives you rights that cannot be excluded, those rights prevail.
01Acceptance of these Terms
These Terms & Conditions (“Terms”) govern your access to and use of the Avenix Markets website, client area, trading environment, products, services, software, communications and related features made available by Avenix Markets (“Avenix Markets”, “we”, “us” or “our”). By accessing or using any part of the Services, you acknowledge that you have read, understood and agree to be bound by these Terms and any documents expressly incorporated into them.
If you do not agree with these Terms, you must not access or use the Services. Additional product-specific terms, account conditions, fee schedules, risk disclosures and other notices may apply to particular Services and form part of your agreement with us where applicable.
02Definitions
Unless the context requires otherwise:
“Account”
your registered account or client relationship with Avenix Markets.
“Services”
the website, client area, trading-related functionality, information, software and other services made available by Avenix Markets.
“Content”
text, data, market information, graphics, software, research, communications and other materials made available through the Services.
“Applicable Law”
laws, regulations, regulatory rules and binding requirements applicable to you, Avenix Markets or the relevant Service.
“Third Party”
a person or entity other than you or Avenix Markets.
03Eligibility and restricted users
You may use the Services only if you are legally capable of entering into a binding agreement and your use is permitted under the laws and regulations applicable to you. You are responsible for determining whether the Services are available and lawful in your jurisdiction.
We may refuse an application, restrict access or close an account where we reasonably consider this necessary for legal, regulatory, risk-management, sanctions, fraud-prevention or operational reasons. We may also impose geographic, product or client-category restrictions at any time.
04Account registration and verification
You may be required to create an account and provide accurate, complete and current information. You agree to update information when it changes and to provide documents reasonably required for identity, compliance, source-of-funds, suitability, security or other verification procedures.
You are responsible for keeping your login credentials confidential and for all activity conducted through your account, subject to applicable law and our obligations. You must notify us promptly if you believe your credentials have been compromised or your account has been accessed without authorisation.
05Our Services
The Services may include access to market information, digital-asset functionality, trading-related tools, account management, reporting, research, communications and other features. Availability may vary by jurisdiction, account type, product, eligibility and technical conditions.
We may add, remove, suspend or modify features where reasonably necessary for security, maintenance, regulatory compliance, product development, market conditions or other legitimate operational reasons. Where a change materially affects an existing contractual service, we will provide notice where required by applicable law.
06Trading, orders and execution
Where trading functionality is made available, you are responsible for reviewing each order before submission and for understanding the applicable instrument, price, quantity, fees, leverage, margin and other conditions.
Orders may be rejected, cancelled, partially filled, delayed or otherwise affected by market conditions, liquidity, volatility, technical interruptions, trading-session restrictions or applicable controls. An order displayed on a screen is not necessarily a guarantee that it can be executed at that price.
Unless expressly stated otherwise in a product-specific agreement, we do not guarantee uninterrupted access, a particular execution price, a particular level of liquidity or the availability of any particular instrument.
07Market information and research
Market prices, charts, news, commentary, research, analytics and other information provided through the Services are presented for general informational purposes. Data may be delayed, estimated, aggregated or supplied by third parties and may contain inaccuracies or interruptions.
Nothing in the Services constitutes personal investment, legal, tax or accounting advice, or a recommendation to buy, sell or hold any asset. You remain responsible for your own decisions and should obtain independent professional advice where appropriate.
08Risk disclosure
Trading financial markets and digital assets involves substantial risk. Prices can move rapidly and may be affected by liquidity, leverage, market sentiment, technology, regulation, macroeconomic events and other factors.
You may lose some or all of the funds committed to trading and, depending on the product and applicable agreement, losses may exceed an initial amount. You should trade only with funds you can afford to lose and should ensure that you understand the product and associated risks before trading.
Past performance is not indicative of future results. No representation is made that any strategy, instrument, service or account will produce a particular return.
09Fees, charges and payments
Applicable fees, spreads, commissions, financing charges, conversion costs, withdrawal charges and other costs will be disclosed through the relevant account, product or fee documentation where applicable.
You authorise us to deduct amounts properly due from your account or funds held for you where permitted by the applicable agreement and law. Third-party payment providers may impose additional charges or processing conditions.
10Deposits, withdrawals and funds
Funding and withdrawal methods are subject to availability, verification requirements, processing times, limits and applicable fees. We may delay or decline a transaction where required for compliance, security, fraud prevention, technical or operational reasons.
You must not use an account to process funds belonging to another person unless expressly permitted. We may request additional information before processing a transaction.
11Prohibited conduct
You must not misuse the Services or attempt to interfere with their operation. Prohibited conduct includes fraud, impersonation, unauthorised access, market manipulation, unlawful activity, sanctions evasion, abuse of promotions or referral programmes, introduction of malicious code, scraping or automated access that is not authorised, and any conduct that could reasonably damage our systems, users or reputation.
We may investigate suspected misconduct and may restrict or suspend access while an investigation is conducted, subject to applicable law.
12Intellectual property
The website, software, interface, branding, logos, designs, text, graphics, compilations, databases and other content made available by Avenix Markets or its licensors are protected by applicable intellectual-property laws.
We grant you a limited, non-exclusive, non-transferable and revocable right to access and use the Services for their intended purpose. Except as permitted by law or expressly authorised by us, you may not copy, reproduce, modify, distribute, reverse engineer, commercially exploit or create derivative works from our materials.
13Third-party services and links
The Services may contain links to or integrations with third-party websites, data providers, payment services, software or other services. Third-party services are governed by their own terms and privacy notices.
We are not responsible for the availability, content, security, accuracy or performance of third-party services except to the extent liability cannot lawfully be excluded.
14Privacy and personal information
Our handling of personal information is described in our Privacy Policy. By using the Services, you acknowledge that personal information may be collected, used, stored and shared as described in that policy and as otherwise permitted or required by law.
You should review the Privacy Policy together with these Terms before using the Services.
15Security and acceptable use
We use reasonable administrative, technical and organisational measures designed to protect the Services and accounts. No internet-based system can be guaranteed to be completely secure.
You must keep your devices, operating systems, browsers, authentication methods and credentials reasonably secure and must not circumvent security controls. We may require additional authentication or security measures where appropriate.
16Suspension and termination
You may stop using the Services at any time, subject to outstanding obligations and any applicable account or transaction procedures. We may suspend or terminate access where permitted by the applicable agreement or law, including for breach of these Terms, security concerns, suspected fraud, legal or regulatory requirements, or material operational risk.
Termination does not automatically extinguish rights or obligations that by their nature are intended to survive termination, including provisions concerning fees, intellectual property, liability, disputes and applicable law.
17Disclaimers
To the maximum extent permitted by applicable law, the Services are provided on an “as available” and “as is” basis. We do not guarantee that the website or Services will be uninterrupted, error-free, completely secure or suitable for every purpose.
Nothing in these Terms excludes or limits any liability, warranty or consumer right that cannot lawfully be excluded or limited. Where a service is subject to mandatory statutory protections, those protections continue to apply.
18Limitation of liability
To the maximum extent permitted by law, Avenix Markets will not be responsible for indirect, incidental, special, consequential or punitive losses, or loss of profits, revenue, business opportunity, data or goodwill arising from your use of the Services.
Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited or excluded. Any additional contractual limitation applicable to a particular product will be set out in the relevant product terms.
19Indemnity
To the extent permitted by law, you agree to compensate Avenix Markets for reasonable losses, liabilities, costs and expenses arising from your material breach of these Terms, unlawful use of the Services, fraud, or infringement of another party’s rights caused by your conduct.
20Changes to these Terms
We may update these Terms from time to time to reflect changes in our Services, technology, legal or regulatory requirements, risk controls or business operations. The updated version will be published through the relevant website or account interface.
Where applicable law requires advance notice or your express agreement to a material change, we will follow the required process. Your continued use of the Services after an effective change constitutes acceptance of the updated Terms to the extent permitted by law.
21Complaints and customer support
If you have a question, concern or complaint, please contact our support or enquiries team first so that we can investigate and respond appropriately. Certain regulated services may have separate complaint-handling procedures and escalation rights.
General enquiries: support@avenixmarkets.com
Business enquiries: enquiries@avenixmarkets.com
22Governing law and disputes
The governing law and dispute-resolution arrangements applicable to your account or product may depend on your jurisdiction, the contracting entity and the specific service provided. Where a product-specific agreement contains governing-law or jurisdiction provisions, those provisions take precedence for that product.
Nothing in these Terms prevents you from exercising mandatory rights or remedies available to you under applicable consumer or financial-services law.
23General provisions
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A failure or delay in exercising a right does not constitute a waiver of that right.
You may not assign your rights or obligations under these Terms without our prior written consent where such consent is required. We may transfer or assign our rights and obligations where permitted by law and applicable contractual requirements.
These Terms, together with documents expressly incorporated by reference, form the agreement governing your use of the Services.
24Corporate information
Avenix Markets is identified in the supplied corporate information as Avenix Markets Limited, a UK private limited company registered with Companies House under company number 16307761. The supplied corporate page states an incorporation date of 27 November 2024 and registered office at Stoney Works, 8 Stoney Lane, London, United Kingdom, SE19 3BD.
Registration with Companies House is not, by itself, evidence of authorisation to provide regulated financial services. Any licence, permissions, regulatory status or investor-protection arrangements should be verified independently with the relevant regulatory authority.
25Contact
For questions about these Terms, account matters or the Services, contact Avenix Markets using the details below.
DOCUMENT STATUS
Version: 1.0 · Effective date: 02 September 2026 · Last reviewed: 02 September 2026
The corporate information above is derived from the supplied Avenix Markets website content. These Terms should be reviewed by qualified legal and regulatory counsel before publication, particularly for the jurisdictions, financial products and regulated services actually offered.
